Cost effective ITSM training at your site tailored to your processes. Close the gap between the theory and application of good practice. Teach people your good practice or introduce them to generic good practice in a way that has been designed to reflect your business needs and processes. Make training directly relevant.
T2CONSULTING's in-house trainer is ITIL Expert qualified, has over 20 years practical experience as a technician, process manager and people manager and holds a recognised qualification in teaching adults.
T2CONSULTING takes a professional, structured and fully documented approach to designing, developing and delivering learning.
T2CONSULTING can focus on your most important aspects of good practice IT service management to enable an immediate impact on your key problem areas.
T2CONSULTING can develop an evolving programme to guide people at an achievable pace so that they can assimilate new learning effectively and build on prior knowledge with minimal downtime.
T2CONSULTING can train your trainer so that you can repeat the training for new starters as required.
As a result your people are trained in your processes, in context, delivering maximum benefit to the service provision without the need to translate from high level generic good practice to something relevant.
Contact us us to discuss your specific needs.